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Complaint log

Automotive Services Finance complaint log

The newest complaints about Automotive Services Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 21, 2025Debt collectionCommunication tacticsCalled before 8am or after 9pmVAExplainedYes
Oct 7, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Oct 25, 2022Auto loans & leasesGetting a loan or leaseFraudulent loanVAExplainedYes
Feb 4, 2022Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedNo
Dec 7, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedNo
Aug 6, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAExplainedYes
Jul 28, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Jul 8, 2019Auto loans & leasesImproper use of your reportReport provided to employer without your written authorization-ExplainedYes
Nov 3, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
Mar 29, 2018Credit reportingIncorrect information on your reportAccount status incorrectVAFixedYes
Sep 6, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountKYFixedYes
May 23, 2017Credit reportingIncorrect information on your reportPublic record information inaccurateNCFixedYes
Jan 6, 2017Auto loans & leasesManaging the loan or leaseCAExplainedYes
Nov 9, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtMDFixedYes
Aug 8, 2016Auto loans & leasesManaging the loan or leaseAEExplainedYes
Jan 6, 2016Auto loans & leasesProblems when you are unable to payFLMoney backYes
May 28, 2014Auto loans & leasesTaking out the loan or leaseGAMoney backNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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