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Automotive Services Finance complaints

Consumers have filed 18 complaints about Automotive Services Finance since 2014, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
18

Since May 2014

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
0

Newest: Jun 7, 2026

Rank
#418 of 566

Most complained-about credit bureaus & report companies

Automotive Services Finance complaints by month

The busiest month was July 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Automotive Services Finance answered all time

  • Closed with monetary relief211.1%
  • Closed with non-monetary relief422.2%
  • Closed with explanation1266.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Automotive Services Finance complaints are about

  • Credit reporting739%
  • Auto loans & leases633%
  • Debt collection528%

Top Automotive Services Finance problems

Inside "Incorrect information on your report"

  • Account status incorrect 2
  • Account information incorrect 1
  • Information belongs to someone else 1
  • Public record information inaccurate 1

Where Automotive Services Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Virginia (8), Georgia (3), Kentucky (1), Maryland (1), North Carolina (1).

Automotive Services Finance compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8Automotive Services FinanceCredit reporting-1new100%0%-

Compare side by side: Automotive Services Finance vs Apple Financing · Automotive Services Finance vs Nav Technologies · Automotive Services Finance vs Opportunity Fund · Automotive Services Finance vs Heritage Financial Group

What people say about Automotive Services Finance

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Latest Automotive Services Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 21, 2025Debt collectionCommunication tacticsCalled before 8am or after 9pmVAExplainedYes
Oct 7, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Oct 25, 2022Auto loans & leasesGetting a loan or leaseFraudulent loanVAExplainedYes
Feb 4, 2022Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedNo
Dec 7, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedNo
Aug 6, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAExplainedYes
Jul 28, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Jul 8, 2019Auto loans & leasesImproper use of your reportReport provided to employer without your written authorization-ExplainedYes
Nov 3, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
Mar 29, 2018Credit reportingIncorrect information on your reportAccount status incorrectVAFixedYes
Sep 6, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountKYFixedYes

Questions about Automotive Services Finance

How many complaints does Automotive Services Finance have?

Automotive Services Finance has 18 complaints on record since May 2014, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Automotive Services Finance respond to complaints?

Yes. Automotive Services Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Automotive Services Finance?
Is Automotive Services Finance legit?

Automotive Services Finance is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Automotive Services Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Automotive Services Finance?

Complain to Automotive Services Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Automotive Services Finance complaints come from?

Most come from Virginia (8), Georgia (3), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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