Loan servicer · complaint record
Baker Recovery Services complaints
Consumers have filed 6 complaints about Baker Recovery Services since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 50% with relief for the customer. The most common problem is issue where my lender is my school. It is the 36th most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #36 of 47
Since May 2015
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jul 15, 2026
Most complained-about student loan servicers
Baker Recovery Services complaints by month
The busiest month was May 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Baker Recovery Services answered all time
- Closed with non-monetary relief233.3%
- Closed with explanation233.3%
- Untimely response233.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Baker Recovery Services complaints are about
Top Baker Recovery Services problems
Inside "False statements or representation"
- Attempted to collect wrong amount 2
Baker Recovery Services compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Baker Recovery ServicesStudent loans | - | 1 | - |
Compare side by side: Baker Recovery Services vs Earnest · Baker Recovery Services vs College Ave Student Loan Servicing · Baker Recovery Services vs Meritize Financial · Baker Recovery Services vs LendKey Technologies
What people say about Baker Recovery Services
All experiencesNo experiences with Baker Recovery Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Baker Recovery Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | No timely reply |
| Apr 27, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Oct 24, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Dec 11, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 15, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 13, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Fixed |
Questions about Baker Recovery Services
How many complaints does Baker Recovery Services have?
Baker Recovery Services has 6 complaints on record since May 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Baker Recovery Services respond to complaints?
Yes. Baker Recovery Services answered 0% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Baker Recovery Services?
The most common problems are issue where my lender is my school (1), false statements or representation (2), dealing with your lender or servicer (1).
Is Baker Recovery Services legit?
Baker Recovery Services is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Baker Recovery Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Baker Recovery Services?
Complain to Baker Recovery Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Baker Recovery Services complaints come from?
Most come from California (4), Michigan (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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