Crypto platform · complaint record
Bakkt Opco complaints
Filed under Bakkt Opco Holdings, LLC
Consumers have filed 7 complaints about Bakkt Opco since 2021, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is fraud or scam. It is the 25th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #25 of 51
Since December 2021
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Jul 16, 2026
Most complained-about crypto exchanges & apps
Bakkt Opco complaints by month
The busiest month was July 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bakkt Opco answered all time
- Closed with explanation7100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Bakkt Opco complaints are about
Top Bakkt Opco problems
Where Bakkt Opco complaints come from
Most complaints: Kentucky (1), New Hampshire (1), New Jersey (1), Michigan (1), California (1).
Bakkt Opco compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | Bakkt OpcoCrypto | - | 3 | - |
Compare side by side: Bakkt Opco vs Winklevoss Exchange · Bakkt Opco vs Kraken · Bakkt Opco vs Foris DAX · Bakkt Opco vs BAM Management US
What people say about Bakkt Opco
All experiencesNo experiences with Bakkt Opco yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bakkt Opco complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 16, 2026 | Crypto | Other transaction problem | Explained |
| Jul 11, 2026 | Crypto | Fraud or scam | Explained |
| Dec 8, 2025 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Apr 30, 2024 | Crypto | Fraud or scam | Explained |
| Oct 30, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Jun 16, 2022 | Crypto | Other transaction problem | Explained |
| Dec 23, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
Questions about Bakkt Opco
How many complaints does Bakkt Opco have?
Bakkt Opco has 7 complaints on record since December 2021, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Bakkt Opco respond to complaints?
Yes. Bakkt Opco answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Bakkt Opco?
The most common problems are fraud or scam (2), other transaction problem (2), managing, opening, or closing your mobile wallet account (2).
Is Bakkt Opco legit?
Bakkt Opco is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bakkt Opco legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Bakkt Opco?
Complain to Bakkt Opco in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bakkt Opco complaints come from?
Most come from Kentucky (1), New Hampshire (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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