Mortgages
Barclays US mortgages complaints
Consumers have filed 63 complaints about Barclays US's mortgages, 1 in the last 12 months. Barclays US answered 100% on time and closed 0% with relief. See the whole Barclays US record.
Barclays US against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Barclays US | 1 | 100% | 0% |
Latest Barclays US mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 19, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 13, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 7, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| May 20, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 29, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 11, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 7, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 17, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 3, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jun 22, 2021 | Mortgages | Closing on a mortgage | Explained |
| May 3, 2019 | Mortgages | Trouble during payment process | Explained |
| Nov 6, 2018 | Mortgages | Closing on a mortgage | Explained |
| Oct 22, 2018 | Mortgages | Trouble during payment process | Money back |
| May 20, 2018 | Mortgages | Closing on a mortgage | Explained |
| Feb 21, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 20, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 18, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 1, 2018 | Mortgages | Closing on a mortgage | Explained |
| Dec 31, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 7, 2017 | Mortgages | Trouble during payment process | Explained |
| Nov 25, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 21, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 25, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 18, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 26, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 22, 2017 | Mortgages | Closing on a mortgage | Money back |
| Sep 7, 2017 | Mortgages | Closing on a mortgage | Explained |
| Jun 7, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| May 24, 2017 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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