Latest BBVA payday & personal loans complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 31, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | NJ | Explained | Yes |
| Nov 10, 2018 | Payday & personal loans | Problem when making payments | LA | Explained | Yes |
| Nov 8, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Oct 29, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Sep 26, 2018 | Payday & personal loans | Problem when making payments | OH | Explained | Yes |
| Sep 25, 2018 | Payday & personal loans | Problem when making payments | OH | Explained | Yes |
| Sep 11, 2018 | Payday & personal loans | Getting a line of credit | - | Explained | Yes |
| Aug 1, 2018 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | CA | Money back | Yes |
| Jul 10, 2018 | Payday & personal loans | Getting a line of credit | TX | Explained | Yes |
| Jun 7, 2018 | Payday & personal loans | Getting a line of credit | TX | Fixed | Yes |
| Apr 11, 2018 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Apr 3, 2018 | Payday & personal loans | Struggling to pay your loan | FL | Explained | Yes |
| Dec 13, 2017 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
| Nov 13, 2017 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Fixed | Yes |
| Oct 16, 2017 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Oct 11, 2017 | Payday & personal loans | Problem when making payments | AL | Explained | Yes |
| Oct 10, 2017 | Payday & personal loans | Problem when making payments | AL | Explained | Yes |
| Oct 3, 2017 | Payday & personal loans | Problem when making payments | AZ | Explained | Yes |
| Jun 24, 2017 | Payday & personal loans | Loan payment wasn't credited to your account | CA | Explained | Yes |
| Jun 20, 2017 | Payday & personal loans | Getting the loan | TX | Explained | Yes |
| Jun 13, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Money back | Yes |
| May 16, 2017 | Payday & personal loans | Getting a line of credit | FL | Fixed | Yes |
| Apr 5, 2017 | Payday & personal loans | Managing the loan or lease | TX | Money back | Yes |
| Jan 31, 2017 | Payday & personal loans | Managing the loan or lease | AZ | Fixed | Yes |
| Oct 31, 2016 | Payday & personal loans | Shopping for a line of credit | TX | Explained | Yes |
| Aug 5, 2016 | Payday & personal loans | Managing the loan or lease | TX | Money back | Yes |
| Jul 22, 2016 | Payday & personal loans | Taking out the loan or lease | AZ | Explained | Yes |
| Jul 19, 2016 | Payday & personal loans | Managing the line of credit | PA | Explained | Yes |
| Feb 23, 2016 | Payday & personal loans | Managing the loan or lease | CA | Fixed | Yes |
| Feb 18, 2016 | Payday & personal loans | Managing the loan or lease | OH | Fixed | Yes |
Your rights with personal & payday lenders
You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.
Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.
General information, not legal advice; rules vary by state. Plain-English guides
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