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Complaint log

Big Picture Loans complaint log

The newest complaints about Big Picture Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Oct 8, 2026Payday & personal loansConfusing or misleading advertising or marketingGAExplainedYes
Oct 7, 2026Payday & personal loansCharged fees or interest you didn't expectNMExplainedYes
Sep 23, 2026Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Sep 15, 2026Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Sep 11, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Aug 28, 2026Payday & personal loansCharged fees or interest you didn't expectNHExplainedYes
Aug 21, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Aug 2, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 31, 2026Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Jul 26, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Jul 18, 2026Payday & personal loansStruggling to pay your loanILExplainedYes
Jul 17, 2026Payday & personal loansStruggling to pay your loanLAExplainedYes
Jul 12, 2026Payday & personal loansStruggling to pay your loanORExplainedYes
Jun 26, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Jun 24, 2026Payday & personal loansCharged fees or interest you didn't expectIAExplainedYes
May 20, 2026Payday & personal loansReceived a loan you didn't apply forMNExplainedYes
Apr 20, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Apr 13, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Apr 10, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Mar 22, 2026Payday & personal loansStruggling to pay your loanARExplainedYes
Mar 5, 2026Payday & personal loansGetting the loanMSExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMDExplainedYes
Feb 20, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedNo
Feb 10, 2026Payday & personal loansReceived a loan you didn't apply forWAExplainedYes
Jan 22, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jan 20, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jan 12, 2026Payday & personal loansCharged fees or interest you didn't expectNMExplainedYes
Dec 18, 2025Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Dec 3, 2025Payday & personal loansStruggling to pay your loanCAExplainedYes
Nov 21, 2025Payday & personal loansCharged fees or interest you didn't expectDCExplainedYes
Nov 13, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Nov 6, 2025Payday & personal loansGetting the loanGAExplainedYes
Nov 2, 2025Payday & personal loansGetting the loanCAExplainedYes
Oct 7, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Aug 28, 2025Payday & personal loansGetting the loanNMExplainedYes
Aug 21, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Aug 21, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Aug 10, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Aug 4, 2025Payday & personal loansStruggling to pay your loanLAExplainedYes
Jul 24, 2025Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Jul 22, 2025Payday & personal loansStruggling to pay your loanVAExplainedYes
Jul 21, 2025Payday & personal loansStruggling to pay your loanILExplainedYes
Jul 18, 2025Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Jul 14, 2025Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jul 9, 2025Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Jul 3, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 1, 2025Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Jun 24, 2025Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Jun 17, 2025Payday & personal loansCharged fees or interest you didn't expectMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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