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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 31, 2026CryptoFraud or scamOKExplainedYes
Jul 31, 2026CryptoMoney was not available when promisedLAExplainedYes
Jul 31, 2026CryptoFraud or scamCAExplainedYes
Jul 30, 2026CryptoFraud or scamMOExplainedYes
Jul 30, 2026CryptoOther transaction problemMDExplainedYes
Jul 30, 2026CryptoUnexpected or other feesCAExplainedYes
Jul 29, 2026CryptoFraud or scamTXExplainedYes
Jul 29, 2026CryptoFraud or scamALExplainedYes
Jul 29, 2026CryptoFraud or scamFLExplainedYes
Jul 28, 2026CryptoOther transaction problemVAExplainedYes
Jul 28, 2026CryptoOther transaction problemGAExplainedYes
Jul 28, 2026CryptoMoney was not available when promisedOHExplainedYes
Jul 28, 2026CryptoFraud or scamNYExplainedYes
Jul 28, 2026CryptoFraud or scamNYExplainedYes
Jul 27, 2026CryptoFraud or scamOKExplainedYes
Jul 27, 2026CryptoFraud or scamCAExplainedYes
Jul 26, 2026CryptoOther transaction problemTXExplainedYes
Jul 25, 2026CryptoOther transaction problemWAExplainedYes
Jul 25, 2026CryptoOther service problemMTExplainedYes
Jul 25, 2026CryptoConfusing or missing disclosuresNJExplainedYes
Jul 24, 2026CryptoOther service problemNCExplainedYes
Jul 24, 2026CryptoFraud or scamGAExplainedYes
Jul 23, 2026CryptoOther transaction problemGAExplainedYes
Jul 23, 2026CryptoFraud or scamVAExplainedYes
Jul 23, 2026CryptoFraud or scamNVExplainedYes
Jul 23, 2026CryptoFraud or scamALExplainedYes
Jul 22, 2026CryptoMoney was not available when promisedTXExplainedYes
Jul 22, 2026CryptoFraud or scamSCExplainedYes
Jul 22, 2026CryptoMoney was not available when promisedOKExplainedYes
Jul 22, 2026CryptoOther transaction problemCOExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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