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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 22, 2026CryptoFraud or scamPAExplainedYes
Jul 22, 2026CryptoFraud or scamCOExplainedYes
Jul 22, 2026CryptoFraud or scamILExplainedYes
Jul 22, 2026CryptoFraud or scamILExplainedYes
Jul 21, 2026CryptoOther transaction problemCTExplainedYes
Jul 20, 2026CryptoConfusing or missing disclosures-ExplainedYes
Jul 20, 2026CryptoOther transaction problemNCExplainedYes
Jul 19, 2026CryptoMoney was not available when promisedCAExplainedYes
Jul 19, 2026CryptoFraud or scamNYExplainedYes
Jul 19, 2026CryptoOther transaction problemALExplainedYes
Jul 19, 2026CryptoFraud or scamIAExplainedYes
Jul 18, 2026CryptoFraud or scamILExplainedYes
Jul 18, 2026CryptoMoney was not available when promisedWAExplainedYes
Jul 18, 2026CryptoFraud or scamMDExplainedYes
Jul 17, 2026CryptoFraud or scamFLExplainedYes
Jul 17, 2026CryptoConfusing or missing disclosuresNJExplainedYes
Jul 17, 2026CryptoFraud or scamKYExplainedYes
Jul 17, 2026CryptoFraud or scamLAExplainedYes
Jul 16, 2026CryptoFraud or scamTXExplainedYes
Jul 16, 2026CryptoFraud or scamNCExplainedYes
Jul 16, 2026CryptoOther transaction problemINExplainedYes
Jul 16, 2026CryptoOther service problemCAExplainedYes
Jul 16, 2026CryptoFraud or scamARExplainedYes
Jul 16, 2026CryptoOther transaction problemTNExplainedYes
Jul 15, 2026CryptoOther transaction problemGAExplainedYes
Jul 15, 2026CryptoOther transaction problemNYExplainedYes
Jul 14, 2026CryptoFraud or scamMIExplainedYes
Jul 14, 2026CryptoFraud or scamTXExplainedYes
Jul 14, 2026CryptoOther transaction problemMNExplainedYes
Jul 14, 2026CryptoFraud or scamTNExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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