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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 14, 2026CryptoUnexpected or other feesMSExplainedYes
Jul 14, 2026CryptoFraud or scamTNExplainedYes
Jul 14, 2026CryptoFraud or scamTNExplainedYes
Jul 13, 2026CryptoOther transaction problemTXExplainedYes
Jul 13, 2026CryptoOther transaction problemCAExplainedYes
Jul 13, 2026CryptoFraud or scamFLExplainedYes
Jul 13, 2026CryptoOther transaction problemVTExplainedYes
Jul 13, 2026CryptoFraud or scamMDExplainedYes
Jul 13, 2026CryptoFraud or scamKYExplainedYes
Jul 13, 2026CryptoOther transaction problemMOExplainedYes
Jul 12, 2026CryptoFraud or scamTXExplainedYes
Jul 12, 2026CryptoFraud or scamINExplainedYes
Jul 12, 2026CryptoOther transaction problemARExplainedYes
Jul 11, 2026CryptoFraud or scamGAExplainedYes
Jul 11, 2026CryptoMoney was not available when promisedVAExplainedYes
Jul 11, 2026CryptoFraud or scamCAExplainedYes
Jul 10, 2026CryptoFraud or scamTXExplainedYes
Jul 10, 2026CryptoOther transaction problemINExplainedYes
Jul 10, 2026CryptoOther service problemNJExplainedYes
Jul 9, 2026CryptoOther transaction problemWAExplainedYes
Jul 9, 2026CryptoConfusing or missing disclosuresMNExplainedYes
Jul 9, 2026CryptoFraud or scamCAExplainedYes
Jul 9, 2026CryptoOther transaction problemMAExplainedYes
Jul 9, 2026CryptoOther service problemOHExplainedYes
Jul 9, 2026CryptoOther transaction problemTXExplainedYes
Jul 9, 2026CryptoOther transaction problemINExplainedYes
Jul 9, 2026CryptoFraud or scamCAExplainedYes
Jul 8, 2026CryptoMoney was not available when promisedNJExplainedYes
Jul 8, 2026CryptoOther service problemNCExplainedYes
Jul 8, 2026CryptoMoney was not available when promisedNCExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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