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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2026CryptoOther transaction problemALExplainedYes
Jul 7, 2026CryptoFraud or scamNEExplainedYes
Jul 7, 2026CryptoOther transaction problemMSExplainedYes
Jul 7, 2026CryptoOther transaction problemSCExplainedYes
Jul 7, 2026CryptoFraud or scamILExplainedYes
Jul 6, 2026CryptoOther transaction problemARExplainedYes
Jul 6, 2026CryptoOther transaction problemGAExplainedYes
Jul 6, 2026CryptoFraud or scam-ExplainedYes
Jul 6, 2026CryptoFraud or scamNCExplainedYes
Jul 4, 2026CryptoWrong amount charged or receivedHIExplainedYes
Jul 4, 2026CryptoMoney was not available when promisedSDExplainedYes
Jul 4, 2026CryptoFraud or scamGAExplainedYes
Jul 3, 2026CryptoMoney was not available when promisedORExplainedYes
Jul 3, 2026CryptoConfusing or missing disclosuresMAExplainedYes
Jul 3, 2026CryptoOther transaction problemCOExplainedYes
Jul 3, 2026CryptoOther transaction problemNYExplainedYes
Jul 2, 2026CryptoOther service problemSCExplainedYes
Jul 2, 2026CryptoMoney was not available when promisedNJExplainedYes
Jul 2, 2026CryptoFraud or scamMDExplainedYes
Jul 2, 2026CryptoOther transaction problemWAExplainedYes
Jul 2, 2026CryptoFraud or scamTXExplainedYes
Jul 2, 2026CryptoOther service problemTXExplainedYes
Jul 1, 2026CryptoFraud or scamDCExplainedYes
Jun 30, 2026CryptoFraud or scamNCExplainedYes
Jun 30, 2026CryptoFraud or scamILExplainedYes
Jun 30, 2026CryptoOther service problemFLExplainedYes
Jun 30, 2026CryptoFraud or scamFLExplainedYes
Jun 30, 2026CryptoOther transaction problemNCExplainedYes
Jun 30, 2026CryptoOther transaction problemNJExplainedYes
Jun 30, 2026CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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