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Crypto

Blockchain.com crypto complaints

Consumers have filed 263 complaints about Blockchain.com's crypto, 53 in the last 12 months (-54%). Blockchain.com answered 96.2% on time and closed 0% with relief. See the whole Blockchain.com record.

Blockchain.com against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Blockchain.com53-54%96.2%0%263

Every crypto platform ranked

Latest Blockchain.com crypto complaints

ReceivedAboutIssueStateAnswerOn time
May 12, 2024CryptoFraud or scam-ExplainedYes
May 9, 2024CryptoWrong amount charged or receivedTXExplainedYes
May 7, 2024CryptoOther service problemCAExplainedYes
May 4, 2024CryptoFraud or scam-ExplainedYes
May 4, 2024CryptoConfusing or missing disclosuresALExplainedYes
May 3, 2024CryptoFraud or scamTXExplainedYes
May 2, 2024CryptoOther transaction problem-ExplainedYes
May 1, 2024CryptoMoney was not available when promisedPAExplainedYes
May 1, 2024CryptoOther transaction problem-ExplainedYes
Apr 21, 2024CryptoFraud or scam-ExplainedYes
Apr 2, 2024CryptoOther transaction problem-ExplainedYes
Mar 28, 2024CryptoFraud or scamNJExplainedYes
Mar 20, 2024CryptoOther transaction problem-ExplainedYes
Mar 13, 2024CryptoFraud or scamGAExplainedYes
Feb 24, 2024CryptoConfusing or missing disclosuresCAExplainedYes
Feb 22, 2024CryptoOther transaction problemINExplainedYes
Feb 9, 2024CryptoOther transaction problem-ExplainedYes
Jan 24, 2024CryptoWrong amount charged or received-ExplainedYes
Jan 1, 2024CryptoFraud or scam-ExplainedYes
Dec 29, 2023CryptoFraud or scam-ExplainedYes
Dec 28, 2023CryptoOther transaction problemMEExplainedYes
Dec 20, 2023CryptoMoney was not available when promisedILExplainedYes
Oct 15, 2023CryptoOther service problemNJExplainedYes
Jun 3, 2023CryptoOther service problem-ExplainedYes
May 16, 2023CryptoMoney was not available when promisedCOExplainedYes
May 15, 2023CryptoMoney was not available when promisedUTExplainedYes
May 3, 2023CryptoFraud or scam-ExplainedYes
Apr 11, 2023CryptoMoney was not available when promisedCAExplainedYes
Mar 9, 2023CryptoMoney was not available when promisedAZExplainedYes
Feb 21, 2023CryptoFraud or scamFLExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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