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Crypto

Blockchain.com crypto complaints

Consumers have filed 263 complaints about Blockchain.com's crypto, 53 in the last 12 months (-54%). Blockchain.com answered 96.2% on time and closed 0% with relief. See the whole Blockchain.com record.

Blockchain.com against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Blockchain.com53-54%96.2%0%263

Every crypto platform ranked

Latest Blockchain.com crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2024CryptoMoney was not available when promisedCAExplainedYes
Sep 30, 2024CryptoOther service problemMAExplainedYes
Sep 25, 2024CryptoFraud or scamTXExplainedYes
Sep 21, 2024CryptoFraud or scam-ExplainedYes
Sep 13, 2024CryptoFraud or scamCAExplainedYes
Sep 7, 2024CryptoOther transaction problem-ExplainedYes
Sep 4, 2024CryptoOther transaction problemMEExplainedYes
Sep 3, 2024CryptoFraud or scamARExplainedYes
Aug 21, 2024CryptoFraud or scamCAExplainedYes
Aug 20, 2024CryptoOther transaction problem-ExplainedYes
Aug 5, 2024CryptoMoney was not available when promisedILExplainedYes
Aug 1, 2024CryptoMoney was not available when promisedGAExplainedYes
Jul 20, 2024CryptoFraud or scam-ExplainedYes
Jul 18, 2024CryptoFraud or scam-ExplainedYes
Jul 18, 2024CryptoMoney was not available when promisedGAExplainedYes
Jul 17, 2024CryptoOther transaction problemCAExplainedYes
Jul 17, 2024CryptoMoney was not available when promised-ExplainedYes
Jul 16, 2024CryptoOther transaction problemOHExplainedYes
Jul 13, 2024CryptoOther transaction problemILExplainedYes
Jul 10, 2024CryptoConfusing or missing disclosuresCAExplainedYes
Jul 5, 2024CryptoOther transaction problem-ExplainedYes
Jul 1, 2024CryptoMoney was not available when promisedOHExplainedYes
Jun 29, 2024CryptoFraud or scam-ExplainedYes
Jun 27, 2024CryptoFraud or scam-ExplainedYes
Jun 26, 2024CryptoFraud or scam-ExplainedYes
Jun 17, 2024CryptoMoney was not available when promised-ExplainedYes
Jun 13, 2024CryptoMoney was not available when promised-ExplainedYes
Jun 4, 2024CryptoOther transaction problemTXExplainedYes
May 21, 2024CryptoFraud or scam-ExplainedYes
May 14, 2024CryptoOther service problem-ExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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