Mortgage company · complaint record
Blue Brick Financial complaints
Filed under Blue Brick Financial LLC
Consumers have filed 7 complaints about Blue Brick Financial since 2016, none in the last 12 months. It answered 71.4% on time and closed 14% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 71.4%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since May 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2025
Blue Brick Financial complaints by month
The busiest month was May 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Blue Brick Financial answered all time
- Closed with monetary relief114.3%
- Closed with explanation685.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Blue Brick Financial problems
Blue Brick Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Blue Brick FinancialMortgages | - | 0 | - |
Compare side by side: Blue Brick Financial vs Midwest Loan Services · Blue Brick Financial vs Truhome Solutions · Blue Brick Financial vs NEXA Mortgage · Blue Brick Financial vs Hilltop
What people say about Blue Brick Financial
All experiencesNo experiences with Blue Brick Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Blue Brick Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 9, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 13, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 16, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 23, 2017 | Mortgages | Credit decision / Underwriting | Explained |
| Jan 19, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| May 20, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Blue Brick Financial
How many complaints does Blue Brick Financial have?
Blue Brick Financial has 7 complaints on record since May 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Blue Brick Financial respond to complaints?
Yes. Blue Brick Financial answered 71.4% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Blue Brick Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), application, originator, mortgage broker (2), credit decision / Underwriting (1).
Is Blue Brick Financial legit?
Blue Brick Financial is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Blue Brick Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Blue Brick Financial?
Complain to Blue Brick Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Blue Brick Financial complaints come from?
Most come from Arizona (2), Colorado (2), Utah (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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