Mortgages
BMO Bank mortgages complaints
Consumers have filed 883 complaints about BMO Bank's mortgages, 64 in the last 12 months (+52%). BMO Bank answered 100% on time and closed 17% with relief. See the whole BMO Bank record.
BMO Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | BMO Bank | 64 | 100% | 17% |
Latest BMO Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jun 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 29, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| May 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 21, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| May 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 7, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 6, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 25, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 6, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Mar 19, 2026 | Mortgages | Trouble during payment processInterest rate | Explained |
| Mar 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Fixed |
| Feb 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 24, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Dec 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 18, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Dec 15, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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