Mortgages
BMO Bank mortgages complaints
Consumers have filed 883 complaints about BMO Bank's mortgages, 64 in the last 12 months (+52%). BMO Bank answered 100% on time and closed 17% with relief. See the whole BMO Bank record.
BMO Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | BMO Bank | 64 | 100% | 17% |
Latest BMO Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processFees charged | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processFees charged | In progress |
| Oct 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 16, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 6, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Sep 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Sep 24, 2026 | Mortgages | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Sep 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Sep 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| Sep 2, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 25, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Fixed |
| Aug 21, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jul 31, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jul 30, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 13, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 27, 2026 | Mortgages | Trouble during payment processFees charged | Money back |
| Jun 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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