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Complaint log

Brazos Higher Education Authority complaint log

The newest complaints about Brazos Higher Education Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 11, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Feb 2, 2018Credit reportingIncorrect information on your reportAccount status incorrectCAFixedYes
Aug 8, 2017Credit reportingIncorrect information on your reportAccount information incorrectSCFixedYes
Aug 18, 2016Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyNYExplainedYes
Aug 21, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledNYExplainedYes
Aug 4, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsMAFixedYes
Apr 4, 2015Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyOHMoney backYes
Dec 12, 2014Student loansCan't repay my loanCan't get flexible payment optionsAZFixedYes
Sep 26, 2014Student loansGetting a loanQualify for a better loan than offeredNYExplainedYes
Mar 10, 2014Student loansCan't repay my loanCan't get flexible payment optionsNJExplainedYes
Oct 11, 2013Student loansCan't repay my loanCan't get flexible payment optionsPAExplainedYes
Sep 20, 2013Debt collectionDisclosure verification of debtNot given enough info to verify debtNYExplainedYes
Mar 28, 2013Student loansRepaying your loanMAExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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