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Debt collector · complaint record

Broadway Account Services complaints

Consumers have filed 11 complaints about Broadway Account Services since 2016, 3 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is unauthorized transactions or other transaction problem.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
11

Since March 2016

Last 12 months
3

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 18, 2026

Rank
#1,125 of 1,963

Most complained-about debt collectors

Broadway Account Services complaints by month

The busiest month was October 2016 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Broadway Account Services answered all time

  • Closed with explanation763.6%
  • Untimely response436.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Broadway Account Services complaints are about

  • Debt collection764%
  • Money transfers & apps19%
  • Bank accounts19%
  • Auto loans & leases19%
  • Payday & personal loans19%

Top Broadway Account Services problems

Inside "False statements or representation"

  • Attempted to collect wrong amount 3
  • Impersonated an attorney or official 1

Where Broadway Account Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (2), Indiana (2), Minnesota (1), Virginia (1), Washington (1).

Broadway Account Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Broadway Account ServicesDebt collection-3new0%0%-

Compare side by side: Broadway Account Services vs Green Square · Broadway Account Services vs EMoneyUSA · Broadway Account Services vs Mullooly Jeffrey Rooney & Flynn · Broadway Account Services vs Credit World Services

What people say about Broadway Account Services

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Latest Broadway Account Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 18, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXNo timely replyNo
Jun 11, 2026Bank accountsManaging an accountBanking errorsTXNo timely replyNo
Mar 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMNNo timely replyNo
Apr 15, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionNYNo timely replyNo
May 27, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Oct 31, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Oct 18, 2016Payday & personal loansCharged fees or interest I didn't expectCAExplainedNo
Oct 4, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtILExplainedNo
Jul 28, 2016Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyVAExplainedNo
Apr 22, 2016Debt collectionFalse statements or representationImpersonated an attorney or officialINExplainedNo
Mar 28, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedNo

Questions about Broadway Account Services

How many complaints does Broadway Account Services have?

Broadway Account Services has 11 complaints on record since March 2016, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Broadway Account Services respond to complaints?

Yes. Broadway Account Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Broadway Account Services?
Is Broadway Account Services legit?

Broadway Account Services is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Broadway Account Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Broadway Account Services?

Complain to Broadway Account Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Broadway Account Services complaints come from?

Most come from Texas (2), Indiana (2), Minnesota (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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