Brock & Scott against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Brock & Scott | 4 | new | 100% | 0% | 56 |
Every mortgage company ranked
Latest Brock & Scott mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | RI | Explained | Yes |
| Jun 4, 2026 | Mortgages | Struggling to pay mortgageForeclosure | GA | Explained | Yes |
| Feb 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | NC | Explained | Yes |
| Dec 22, 2025 | Mortgages | Struggling to pay mortgageForeclosure | TX | Explained | Yes |
| Sep 5, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | GA | Explained | Yes |
| Feb 26, 2025 | Mortgages | Struggling to pay mortgageForeclosure | MD | Explained | Yes |
| Jan 14, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | TN | Explained | Yes |
| Jul 5, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MD | Explained | Yes |
| Jul 1, 2024 | Mortgages | Struggling to pay mortgageForeclosure | PA | Explained | Yes |
| Jun 22, 2024 | Mortgages | Struggling to pay mortgageForeclosure | MD | Explained | Yes |
| May 14, 2024 | Mortgages | Trouble during payment processFees charged | NC | Explained | Yes |
| Feb 2, 2024 | Mortgages | Trouble during payment processFees charged | PA | Explained | Yes |
| Sep 5, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | GA | Explained | Yes |
| Aug 19, 2023 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Jun 22, 2023 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Mar 29, 2022 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jul 15, 2021 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Aug 29, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jul 8, 2019 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Apr 16, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Feb 15, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Oct 31, 2018 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Jul 30, 2018 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| May 29, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| May 27, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jan 19, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jan 8, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Nov 30, 2017 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| May 30, 2017 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| May 3, 2017 | Mortgages | Trouble during payment process | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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