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Debt collector · complaint record

Brock & Scott complaints

Consumers have filed 301 complaints about Brock & Scott since 2014, 30 of them in the last 12 months (-46% on the year before). It answered 96.7% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.

Weak response record. How it works

Complaints on record
301

Since March 2014

Last 12 months
30

-46% vs the year before

Answered on time
96.7%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 20, 2026

Rank
#425 of 1,963

Most complained-about debt collectors

Brock & Scott complaints by month

The busiest month was April 2025 (10 complaints). Complaints in the last 12 months are down 46% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Brock & Scott answered last 12 months

  • Closed with explanation30100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time30/4596.7% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-46% vs last year

What Brock & Scott complaints are about

  • Debt collection22173%
  • Mortgages5619%
  • Credit reporting124%
  • Credit cards31.0%
  • Debt relief & credit repair52%
  • Bank accounts20.7%
  • Money transfers & apps10.3%
  • Payday & personal loans10.3%

Top Brock & Scott problems

Inside "Attempts to collect debt not owed"

  • Debt was result of identity theft 27
  • Debt is not yours 15
  • Debt was paid 13
  • Debt was already discharged in bankruptcy and is no longer owed 11

Where Brock & Scott complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (111), North Carolina (62), Florida (26), Virginia (23), Maryland (22).

Brock & Scott compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1TriVerityDebt collection10030-35%100%87%A
2States Recovery SystemsDebt collection2730-9%93.3%0%F
3Alexander-Rose AssocDebt collection5730+11%100%3%C
4Kora FinancialDebt collection3830+15%96.7%0%D
5Convergent ResourcesDebt collection6030-56%100%0%C
6Patenaude & Felix A ProfessionalDebt collection3030-48%93.3%0%F
7Wilber and Associates, P.CDebt collection6030-48%100%0%C
8Brock & ScottDebt collection4530-46%96.7%0%D

Compare side by side: Brock & Scott vs TriVerity · Brock & Scott vs States Recovery Systems · Brock & Scott vs Alexander-Rose Assoc · Brock & Scott vs Kora Financial

What people say about Brock & Scott

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Latest Brock & Scott complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Oct 13, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Oct 12, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Aug 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Aug 12, 2026Debt collectionElectronic communicationsFrequent or repeated messagesGAExplainedYes
Aug 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jul 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processRIExplainedYes
Jul 15, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitGAExplainedYes
Jul 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jun 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payPAExplainedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Jun 4, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes

Questions about Brock & Scott

How many complaints does Brock & Scott have?

Brock & Scott has 301 complaints on record since March 2014, including 30 in the last 12 months and 1 in the last 30 days. That makes it number 885 of every company by complaints this year.

Does Brock & Scott respond to complaints?

Yes. Brock & Scott answered 96.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).

What do people complain about most with Brock & Scott?
Is Brock & Scott legit?

Brock & Scott is a real company with a public complaint record: consumers have complained about it 301 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Brock & Scott legit? for the signals, red flags and how to protect yourself.

Are complaints about Brock & Scott going up or down?

Down. There were 30 complaints in the last 12 months against 56 in the 12 before (-46%). See every month.

How do I file a complaint against Brock & Scott?

Complain to Brock & Scott in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Brock & Scott complaints come from?

Most come from Georgia (111), North Carolina (62), Florida (26). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Brock & Scott

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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