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Complaint log

Broker Solutions complaint log

The newest complaints about Broker Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Aug 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 27, 2026MortgagesTrouble during payment processPayment processMNExplainedYes
Aug 25, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAExplainedYes
Aug 21, 2026MortgagesTrouble during payment processPayment processCOExplainedYes
Aug 20, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMOExplainedYes
Aug 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Aug 12, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Aug 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWAExplainedYes
Aug 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Aug 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Aug 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Aug 1, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Jul 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Jul 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCOExplainedYes
Jul 29, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefUTExplainedYes
Jul 27, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Jul 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Jul 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processGAExplainedYes
Jul 19, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Jul 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jul 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAExplainedYes
Jul 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureDEExplainedYes
Jul 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Jul 10, 2026MortgagesClosing on a mortgageDelays with the closing processTXExplainedNo
Jul 9, 2026MortgagesTrouble during payment processPaying off the loanPAExplainedYes
Jul 9, 2026MortgagesStruggling to pay mortgageForeclosurePAExplainedYes
Jul 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jul 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCOExplainedYes
Jul 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresNVExplainedYes
Jun 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Jun 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Jun 30, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Jun 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Jun 29, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMNExplainedYes
Jun 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Jun 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Jun 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyKSExplainedYes
Jun 18, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jun 7, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Jun 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jun 1, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMOExplainedYes
May 28, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingAZExplainedYes
May 27, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayGAExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processGAExplainedYes
May 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuARExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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