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Complaint log

Broker Solutions complaint log

The newest complaints about Broker Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefUTExplainedYes
May 18, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
May 17, 2026MortgagesClosing on a mortgageFees or costs after closingCAExplainedYes
May 15, 2026MortgagesTrouble during payment processPayment processOKExplainedYes
May 15, 2026MortgagesTrouble during payment processPaying off the loanMOExplainedYes
May 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWVExplainedYes
May 14, 2026MortgagesTrouble during payment processPayment processMSExplainedYes
May 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMNExplainedYes
May 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
May 11, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
May 10, 2026MortgagesTrouble during payment processPayment processALExplainedYes
May 5, 2026MortgagesStruggling to pay mortgageForeclosureILExplainedYes
Apr 30, 2026MortgagesClosing on a mortgageDelays with the closing processFLExplainedYes
Apr 29, 2026MortgagesStruggling to pay mortgageForeclosureMOExplainedYes
Apr 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Apr 25, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Apr 23, 2026MortgagesTrouble during payment processLien releaseCAExplainedYes
Apr 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Apr 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Apr 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Apr 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Apr 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Apr 14, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Apr 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Apr 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Apr 9, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuUTExplainedYes
Apr 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAZExplainedYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTXExplainedYes
Mar 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMOExplainedYes
Mar 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
Mar 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresLAExplainedYes
Mar 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Mar 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefILExplainedYes
Mar 19, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresWIExplainedYes
Mar 18, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Mar 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Mar 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Mar 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureALExplainedYes
Mar 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Mar 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Feb 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Feb 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 25, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Feb 24, 2026MortgagesCredit monitoring or identity theft protection servicesProblem with product or service terms changingSCExplainedYes
Feb 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Feb 18, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingOHExplainedYes
Feb 16, 2026MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Feb 16, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Feb 14, 2026MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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