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Complaint log

Cactus Jacks Auto Sales complaint log

The newest complaints about Cactus Jacks Auto Sales, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Oct 9, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
Sep 28, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
Aug 28, 2026Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectMNExplainedYes
Jun 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jun 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Apr 19, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Apr 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Apr 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Apr 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Feb 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Jan 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Jan 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jan 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Dec 4, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Nov 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Oct 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Oct 23, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayAZExplainedYes
Oct 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Oct 21, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZExplainedYes
Oct 18, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZExplainedYes
Oct 14, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Oct 12, 2025Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Sep 23, 2025Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Sep 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Sep 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jul 8, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Apr 19, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeMIExplainedYes
Apr 13, 2025Credit reportingIncorrect information on your reportAccount information incorrectOKExplainedYes
Apr 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Jan 21, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Jan 15, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Dec 12, 2024Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youAZExplainedYes
Nov 12, 2024Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsAZExplainedYes
Sep 29, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Jul 15, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
Jun 21, 2024Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsAZExplainedYes
Jun 13, 2024Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Apr 23, 2024Auto loans & leasesIncorrect information on your reportAccount information incorrectPAExplainedYes
Mar 24, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingLAExplainedYes
Mar 23, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
May 17, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
May 28, 2021Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedNo
May 11, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyAZExplainedYes
May 11, 2021Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Feb 10, 2020Auto loans & leasesManaging the loan or leaseBilling problemAZMoney backYes
Oct 1, 2019Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanAZExplainedYes
Sep 9, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanAZExplainedYes
May 29, 2019Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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