Caneel Capital against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Caneel Capital | 1 | new | 100% | - | 84 |
Every mortgage company ranked
Latest Caneel Capital mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 7, 2026 | Mortgages | Struggling to pay mortgageForeclosure | VA | In progress | Yes |
| Jul 15, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | Explained | Yes |
| May 29, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NY | Explained | Yes |
| May 16, 2025 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| May 15, 2025 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| Apr 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | LA | Explained | Yes |
| Apr 25, 2024 | Mortgages | Struggling to pay mortgageForeclosure | NY | Explained | Yes |
| Dec 6, 2023 | Mortgages | Struggling to pay mortgageForeclosure | FL | Explained | Yes |
| Nov 12, 2023 | Mortgages | Struggling to pay mortgageForeclosure | FL | Explained | Yes |
| Sep 14, 2023 | Mortgages | Trouble during payment processPaying off the loan | MD | Explained | Yes |
| Apr 2, 2023 | Mortgages | Trouble during payment process | CA | Explained | No |
| Feb 25, 2023 | Mortgages | Struggling to pay mortgage | NY | Explained | No |
| Sep 13, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 12, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 3, 2022 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Nov 8, 2021 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Nov 3, 2021 | Mortgages | Closing on a mortgage | OH | Explained | Yes |
| Oct 23, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Oct 7, 2021 | Mortgages | Struggling to pay mortgage | MO | Explained | Yes |
| Aug 27, 2021 | Mortgages | Struggling to pay mortgage | AZ | Explained | Yes |
| Aug 25, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 10, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| May 5, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Apr 15, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Nov 18, 2020 | Mortgages | Struggling to pay mortgage | NJ | Explained | No |
| Sep 15, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 10, 2020 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Feb 20, 2020 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Feb 12, 2020 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Jan 23, 2020 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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