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Debt collector · complaint record

Capital Collection Management complaints

Consumers have filed 58 complaints about Capital Collection Management since 2020, 27 of them in the last 12 months (+93% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
58

Since March 2020

Last 12 months
27

+93% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 27, 2026

Rank
#449 of 1,963

Most complained-about debt collectors

Capital Collection Management complaints by month

The busiest month was November 2025 (6 complaints). Complaints in the last 12 months are up 93% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Capital Collection Management answered last 12 months

  • Closed with explanation27100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend1/15+93% vs last year

What Capital Collection Management complaints are about

Top Capital Collection Management problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 13
  • Debt was result of identity theft 5
  • Debt was paid 1

Where Capital Collection Management complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (13), Florida (11), Texas (7), New Jersey (4), Maryland (3).

Capital Collection Management compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Huntington DebtDebt collection55270%100%0%C
2HCFS Healthcare Financial Services of TeamHealthDebt collection5927-16%100%0%C
3Alliance Collection AgenciesDebt collection6027-27%100%0%C
4Valley Collection ServiceDebt collection6527+50%100%19%B
5AutovestDebt collection027+125%74.1%0%F
6Galaxy Capital AcquisitionsDebt collection2727-41%92.6%0%F
7Modern Adjustment BureauDebt collection7527-29%100%19%B
8Capital Collection ManagementDebt collection4627+93%100%0%D

Compare side by side: Capital Collection Management vs Huntington Debt · Capital Collection Management vs HCFS Healthcare Financial Services of TeamHealth · Capital Collection Management vs Alliance Collection Agencies · Capital Collection Management vs Valley Collection Service

What people say about Capital Collection Management

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Latest Capital Collection Management complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Sep 3, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopUTExplainedYes
Aug 24, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopUTExplainedYes
Aug 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Aug 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Jul 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Jul 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Jun 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jun 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes

Questions about Capital Collection Management

How many complaints does Capital Collection Management have?

Capital Collection Management has 58 complaints on record since March 2020, including 27 in the last 12 months and 2 in the last 30 days. That makes it number 932 of every company by complaints this year.

Does Capital Collection Management respond to complaints?

Yes. Capital Collection Management answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).

What do people complain about most with Capital Collection Management?
Is Capital Collection Management legit?

Capital Collection Management is a real company with a public complaint record: consumers have complained about it 58 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capital Collection Management legit? for the signals, red flags and how to protect yourself.

Are complaints about Capital Collection Management going up or down?

Up. There were 27 complaints in the last 12 months against 14 in the 12 before (+93%). See every month.

How do I file a complaint against Capital Collection Management?

Complain to Capital Collection Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Capital Collection Management complaints come from?

Most come from California (13), Florida (11), Texas (7). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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