Debt collector · complaint record
Valley Collection Service complaints
Filed under Valley Collection Service, LLC
Consumers have filed 100 complaints about Valley Collection Service since 2014, 27 of them in the last 12 months (+50% on the year before). It answered 100% on time and closed 19% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Good response record. How it works
- Complaints on record
- 100
- Last 12 months
- 27
- Answered on time
- 100%
- Closed with relief
- 19%
- Last 30 days
- 0
- Rank
- #449 of 1,963
Since January 2014
+50% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 8, 2026
Most complained-about debt collectors
Valley Collection Service complaints by month
The busiest month was September 2025 (6 complaints). Complaints in the last 12 months are up 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Valley Collection Service answered last 12 months
- Closed with non-monetary relief518.5%
- Closed with explanation2281.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers15/4018.5% closed with relief
- Complaint trend5/15+50% vs last year
What Valley Collection Service complaints are about
Top Valley Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 27
- Debt was result of identity theft 6
- Debt was paid 2
Where Valley Collection Service complaints come from
Most complaints: Arizona (58), Florida (11), Missouri (6), Illinois (2), Pennsylvania (2).
Valley Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Huntington DebtDebt collection | 55 | 27 | C |
| 2 | HCFS Healthcare Financial Services of TeamHealthDebt collection | 59 | 27 | C |
| 3 | Capital Collection ManagementDebt collection | 46 | 27 | D |
| 4 | Alliance Collection AgenciesDebt collection | 60 | 27 | C |
| 5 | AutovestDebt collection | 0 | 27 | F |
| 6 | Galaxy Capital AcquisitionsDebt collection | 27 | 27 | F |
| 7 | Modern Adjustment BureauDebt collection | 75 | 27 | B |
| 8 | Valley Collection ServiceDebt collection | 65 | 27 | B |
Compare side by side: Valley Collection Service vs Huntington Debt · Valley Collection Service vs HCFS Healthcare Financial Services of TeamHealth · Valley Collection Service vs Capital Collection Management · Valley Collection Service vs Alliance Collection Agencies
What people say about Valley Collection Service
All experiencesNo experiences with Valley Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Valley Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Valley Collection Service
How many complaints does Valley Collection Service have?
Valley Collection Service has 100 complaints on record since January 2014, including 27 in the last 12 months and 0 in the last 30 days. That makes it number 932 of every company by complaints this year.
Does Valley Collection Service respond to complaints?
Yes. Valley Collection Service answered 100% of its complaints on time (within 15 days) and closed 19% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 65/100 (grade B).
What do people complain about most with Valley Collection Service?
The most common problems are attempts to collect debt not owed (35), took or threatened to take negative or legal action (20), written notification about debt (8).
Is Valley Collection Service legit?
Valley Collection Service is a real company with a public complaint record: consumers have complained about it 100 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Valley Collection Service legit? for the signals, red flags and how to protect yourself.
Are complaints about Valley Collection Service going up or down?
Up. There were 27 complaints in the last 12 months against 18 in the 12 before (+50%). See every month.
How do I file a complaint against Valley Collection Service?
Complain to Valley Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Valley Collection Service complaints come from?
Most come from Arizona (58), Florida (11), Missouri (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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