Complaint log
Capitol Credit Services complaint log
The newest complaints about Capitol Credit Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 5, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | No timely reply |
| Jan 5, 2021 | Bank accounts | Closing an accountCompany closed your account | No timely reply |
| Nov 2, 2020 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | No timely reply |
| Nov 2, 2020 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | No timely reply |
| May 5, 2020 | Credit cards | Other features, terms, or problemsOther problem | No timely reply |
| Sep 19, 2019 | Debt relief & credit repair | Fraud or scam | No timely reply |
| Sep 11, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | No timely reply |
| Sep 8, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | No timely reply |
| Jul 23, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | No timely reply |
| Sep 14, 2018 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | No timely reply |
| Nov 27, 2017 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jun 19, 2017 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | No timely reply |
| Mar 18, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | No timely reply |
| Apr 1, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Nov 27, 2013 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works