Mortgages
Cascade CISS mortgages complaints
Consumers have filed 22 complaints about Cascade CISS's mortgages, 3 in the last 12 months. Cascade CISS answered 100% on time and closed 0% with relief. See the whole Cascade CISS record.
Cascade CISS against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Cascade CISS | 3 | 100% | 0% |
Latest Cascade CISS mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 11, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 27, 2026 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 27, 2026 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 5, 2025 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 28, 2025 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 1, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 24, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Nov 24, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Aug 19, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 25, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Oct 25, 2023 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 23, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Sep 19, 2023 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 19, 2023 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 31, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Feb 9, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 16, 2022 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 15, 2022 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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