Credit bureau · complaint record
Cascade CISS complaints
Filed under Cascade CISS Holdings, LLC
Consumers have filed 1,718 complaints about Cascade CISS since 2022, 264 of them in the last 12 months (-51% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is improper use of your report.
Average response record. How it works
- Complaints on record
- 1,718
- Last 12 months
- 264
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 11
- Rank
- #54 of 566
Since July 2022
-51% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 5, 2026
Most complained-about credit bureaus & report companies
Cascade CISS complaints by month
The busiest month was March 2025 (72 complaints). Complaints in the last 12 months are down 51% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cascade CISS answered last 12 months
- Closed with explanation264100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-51% vs last year
What Cascade CISS complaints are about
Top Cascade CISS problems last 12 months
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 791
- Reporting company used your report improperly 501
- Report provided to employer without your written authorization 5
- Received unsolicited financial product or insurance offers after opting out 4
Where Cascade CISS complaints come from
Most complaints: Texas (228), Florida (200), Georgia (179), New York (125), California (103).
Cascade CISS compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Prosper MarketplaceCredit reporting | 56 | 344 | C |
| 2 | Larry H. Miller Group of CompaniesCredit reporting | 59 | 308 | C |
| 3 | Open Dealer ExchangeCredit reporting | 58 | 276 | C |
| 4 | Cascade CISSCredit reporting | 60 | 264 | C |
| 5 | MIB GroupCredit reporting | 45 | 259 | D |
| 6 | Sparrow FinancialCredit reporting | 45 | 234 | D |
| 7 | Lobel FinancialCredit reporting | 45 | 231 | D |
| 8 | Contemporary InformationCredit reporting | 51 | 203 | C |
Compare side by side: Cascade CISS vs Prosper Marketplace · Cascade CISS vs Larry H. Miller Group of Companies · Cascade CISS vs Open Dealer Exchange · Cascade CISS vs MIB Group
What people say about Cascade CISS
All experiencesNo experiences with Cascade CISS yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cascade CISS complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 30, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 30, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
Questions about Cascade CISS
How many complaints does Cascade CISS have?
Cascade CISS has 1,718 complaints on record since July 2022, including 264 in the last 12 months and 11 in the last 30 days. That makes it number 285 of every company by complaints this year.
Does Cascade CISS respond to complaints?
Yes. Cascade CISS answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).
What do people complain about most with Cascade CISS?
The most common problems are improper use of your report (1,301), incorrect information on your report (265), attempts to collect debt not owed (34).
Is Cascade CISS legit?
Cascade CISS is a real company with a public complaint record: consumers have complained about it 1,718 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cascade CISS legit? for the signals, red flags and how to protect yourself.
Are complaints about Cascade CISS going up or down?
Down. There were 264 complaints in the last 12 months against 534 in the 12 before (-51%). See every month.
How do I file a complaint against Cascade CISS?
Complain to Cascade CISS in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cascade CISS complaints come from?
Most come from Texas (228), Florida (200), Georgia (179). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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