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Crypto

Celsius US crypto complaints

Consumers have filed 50 complaints about Celsius US's crypto, 1 in the last 12 months. Celsius US answered 0% on time and closed - with relief. See the whole Celsius US record.

Celsius US against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Celsius US1new0%-50

Every crypto platform ranked

Latest Celsius US crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedMDExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoFraud or scamNCExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedVAExplainedYes
Aug 1, 2022CryptoOther service problemFLExplainedYes
Aug 1, 2022CryptoFraud or scamMDExplainedYes
Jul 21, 2022CryptoMoney was not available when promisedCAExplainedYes
Jul 14, 2022CryptoMoney was not available when promisedNYExplainedYes
Jul 14, 2022CryptoMoney was not available when promisedCAExplainedYes
Jul 14, 2022CryptoMoney was not available when promised-ExplainedYes
Jun 13, 2022CryptoOther transaction problemTXExplainedNo
Apr 26, 2022CryptoOther service problemAZExplainedYes
Apr 25, 2022CryptoOther service problemNCExplainedYes
Jan 10, 2022CryptoMoney was not available when promisedVAExplainedYes
Oct 22, 2021CryptoOther transaction problemTNExplainedYes
Oct 18, 2021CryptoWrong amount charged or receivedCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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