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Crypto

Celsius US crypto complaints

Consumers have filed 50 complaints about Celsius US's crypto, 1 in the last 12 months. Celsius US answered 0% on time and closed - with relief. See the whole Celsius US record.

Celsius US against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Celsius US1new0%-50

Every crypto platform ranked

Latest Celsius US crypto complaints

ReceivedAboutIssueStateAnswerOn time
Mar 5, 2026CryptoMoney was not available when promisedTXNo timely replyNo
Feb 11, 2025CryptoMoney was not available when promisedMNExplainedYes
Jan 6, 2025CryptoOther service problemPAExplainedYes
Mar 13, 2024CryptoMoney was not available when promisedPRExplainedNo
Jan 30, 2024CryptoOther service problemNJExplainedNo
Jan 12, 2024CryptoMoney was not available when promisedCAExplainedNo
Nov 7, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 25, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 24, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 19, 2022CryptoFraud or scamINExplainedYes
Aug 18, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 18, 2022CryptoFraud or scamFLExplainedYes
Aug 16, 2022CryptoMoney was not available when promisedCOExplainedYes
Aug 16, 2022CryptoFraud or scamCAExplainedYes
Aug 15, 2022CryptoMoney was not available when promisedORExplainedYes
Aug 10, 2022CryptoOther service problemWVExplainedYes
Aug 7, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 4, 2022CryptoFraud or scamNYExplainedYes
Aug 4, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 3, 2022CryptoMoney was not available when promisedMAExplainedYes
Aug 2, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 2, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 2, 2022CryptoFraud or scam-ExplainedYes
Aug 2, 2022CryptoMoney was not available when promisedTXExplainedYes
Aug 2, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 1, 2022CryptoFraud or scamCOExplainedYes
Aug 1, 2022CryptoFraud or scam-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedFLExplainedYes
Aug 1, 2022CryptoFraud or scamVAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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