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Complaint log

Chaparral complaint log

The newest complaints about Chaparral, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 24, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHFixedYes
Jan 21, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Sep 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Aug 31, 2025Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Jul 16, 2025Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
May 27, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Jan 28, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Jan 21, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Oct 21, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
May 4, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreOHExplainedYes
Jan 18, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMIExplainedYes
Feb 24, 2022Credit reportingImproper use of your reportReporting company used your report improperlyOHFixedYes
Feb 21, 2020Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHFixedYes
Sep 13, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Jan 4, 2019Debt collectionCommunication tacticsFrequent or repeated callsOHFixedYes
Feb 22, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHExplainedYes
Jan 13, 2018Credit reportingIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Dec 20, 2017Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialOHMoney backYes
Sep 6, 2017Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageOHExplainedYes
Feb 1, 2017Auto loans & leasesProblems when you are unable to payOHExplainedYes
Aug 8, 2016Auto loans & leasesManaging the loan or leaseOHFixedYes
Jul 9, 2015Auto loans & leasesManaging the loan or leaseOHExplainedYes
Apr 23, 2015Debt collectionImproper contact or sharing of infoTalked to a third party about my debtOHFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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