Complaint log
Check Into Cash complaint log
The newest complaints about Check Into Cash, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 19, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 19, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jan 7, 2022 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 27, 2021 | Payday & personal loans | Can't stop withdrawals from your bank account | Money back |
| Dec 16, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 13, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Dec 4, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Money back |
| Dec 2, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 29, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 29, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 29, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Money back |
| Nov 29, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 27, 2021 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Nov 26, 2021 | Payday & personal loans | Can't stop withdrawals from your bank account | Money back |
| Nov 18, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Money back |
| Nov 3, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 29, 2021 | Money transfers & apps | Fraud or scam | Money back |
| Oct 21, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 5, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 4, 2021 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Sep 30, 2021 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 29, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 28, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 26, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 14, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 12, 2021 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Sep 1, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 29, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 20, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 8, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 7, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 27, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 23, 2021 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jul 22, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 30, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jun 23, 2021 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Jun 18, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 10, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 7, 2021 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Jun 4, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 29, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 27, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 12, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 10, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works