Complaint log
Check Into Cash complaint log
The newest complaints about Check Into Cash, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 29, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 23, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 14, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Apr 8, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 22, 2021 | Payday & personal loans | Struggling to pay your loan | Explained |
| Mar 14, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 9, 2021 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 5, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 20, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 10, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 1, 2021 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Jan 27, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 26, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 23, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 8, 2021 | Money transfers & apps | Problem with customer service | Explained |
| Jan 4, 2021 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 9, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 2, 2020 | Payday & personal loans | Problem when making payments | Money back |
| Dec 2, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 1, 2020 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Nov 13, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 9, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 13, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Oct 10, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 22, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 18, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 2, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 18, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 17, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 16, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jul 15, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 19, 2020 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Money back |
| Jun 17, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 27, 2020 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| May 26, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 22, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 30, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 27, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 20, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 11, 2020 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Apr 9, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 2, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 29, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 28, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Money back |
| Feb 19, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 18, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 6, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 4, 2020 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Feb 3, 2020 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works