Mortgages
City First Mortgage Services mortgages complaints
Consumers have filed 8 complaints about City First Mortgage Services's mortgages, 1 in the last 12 months. City First Mortgage Services answered 0% on time and closed - with relief. See the whole City First Mortgage Services record.
City First Mortgage Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | City First Mortgage Services | 1 | 0% | - |
Latest City First Mortgage Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | No timely reply |
| Oct 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | No timely reply |
| Nov 28, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Dec 22, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 15, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Money back |
| Mar 17, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 21, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 13, 2014 | Mortgages | Credit decision / Underwriting | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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