Auto loans & leases
CJA Auto Sales auto loans & leases complaints
Consumers have filed 12 complaints about CJA Auto Sales's auto loans & leases, 3 in the last 12 months. CJA Auto Sales answered 100% on time and closed 0% with relief. See the whole CJA Auto Sales record.
CJA Auto Sales against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | CJA Auto Sales | 3 | 100% | 0% |
Latest CJA Auto Sales auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 29, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 14, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 10, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 30, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 14, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 20, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jan 4, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Nov 21, 2014 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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