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Complaint log

ClarityPay complaint log

The newest complaints about ClarityPay, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 23, 2026Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Sep 19, 2026Payday & personal loansGetting the loanNYExplainedYes
Sep 19, 2026Payday & personal loansProblem when making paymentsVAIn progressYes
Sep 17, 2026Payday & personal loansGetting the loanNJExplainedYes
Sep 15, 2026Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Sep 13, 2026Payday & personal loansCharged fees or interest you didn't expectOKIn progressYes
Sep 9, 2026Payday & personal loansProblem with additional add-on products or servicesNCIn progressYes
Sep 9, 2026Payday & personal loansCharged fees or interest you didn't expectALExplainedYes
Sep 5, 2026Payday & personal loansCharged fees or interest you didn't expectNMExplainedYes
Sep 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCIn progressYes
Sep 3, 2026Payday & personal loansGetting the loanCAIn progressYes
Sep 3, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 3, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 2, 2026Payday & personal loansStruggling to pay your loanFLIn progressYes
Sep 2, 2026Payday & personal loansGetting the loanAZExplainedYes
Sep 1, 2026Payday & personal loansCharged fees or interest you didn't expectCTExplainedYes
Aug 31, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
Aug 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAIn progressYes
Aug 25, 2026Payday & personal loansGetting the loanCAExplainedYes
Aug 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Aug 18, 2026Payday & personal loansProblem with additional add-on products or servicesDCExplainedYes
Aug 18, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Aug 17, 2026Payday & personal loansConfusing or misleading advertising or marketingCAExplainedYes
Aug 17, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Aug 14, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Aug 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Aug 12, 2026Payday & personal loansGetting the loanNYExplainedYes
Aug 10, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Aug 9, 2026Payday & personal loansGetting the loanTNExplainedYes
Aug 1, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 28, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Jul 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Jul 27, 2026Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jul 27, 2026Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Jul 24, 2026Payday & personal loansConfusing or misleading advertising or marketingOKExplainedYes
Jul 24, 2026Payday & personal loansGetting the loanNVExplainedYes
Jul 18, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Jul 15, 2026Payday & personal loansGetting the loanALExplainedYes
Jul 14, 2026Payday & personal loansGetting the loanCAExplainedYes
Jul 14, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jul 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Jul 9, 2026Payday & personal loansProblem when making paymentsHIExplainedYes
Jul 9, 2026Payday & personal loansProblem with additional add-on products or servicesOKExplainedYes
Jul 7, 2026Payday & personal loansCan't contact lender or servicerMIExplainedYes
Jul 3, 2026Payday & personal loansProblem when making paymentsMIExplainedYes
Jul 2, 2026Payday & personal loansProblem with additional add-on products or servicesNVExplainedYes
Jul 1, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jul 1, 2026Payday & personal loansProblem when making paymentsTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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