Lender · complaint record
ClarityPay complaints
Filed under ClarityPay, Inc.
Consumers have filed 79 complaints about ClarityPay since 2025, 76 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 34th most complained-about of 272 personal & payday lenders this year.
Average response record. How it works
- Complaints on record
- 79
- Last 12 months
- 76
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #34 of 272
Since September 2025
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 3, 2026
Most complained-about personal & payday lenders
ClarityPay complaints by month
The busiest month was July 2026 (18 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How ClarityPay answered last 12 months
- Closed with explanation6990.8%
- In progress79.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15no earlier year
What ClarityPay complaints are about
Top ClarityPay problems last 12 months
Where ClarityPay complaints come from
Most complaints: California (10), Texas (10), Florida (9), Michigan (5), Georgia (5).
ClarityPay compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | ActivehoursPayday & personal loans | 70 | 84 | B |
| 2 | Benht: Economic DevelopmentPayday & personal loans | 0 | 80 | F |
| 3 | Bankers Healthcare GroupPayday & personal loans | 56 | 77 | C |
| 4 | ClarityPayPayday & personal loans | 55 | 76 | C |
| 5 | Round Up VenturesPayday & personal loans | 4 | 74 | F |
| 6 | Duvera Billing ServicesPayday & personal loans | 54 | 73 | C |
| 7 | Momnt TechnologiesPayday & personal loans | 53 | 72 | C |
| 8 | Garrison Investment GroupPayday & personal loans | 46 | 68 | D |
Compare side by side: ClarityPay vs Activehours · ClarityPay vs Benht: Economic Development · ClarityPay vs Bankers Healthcare Group · ClarityPay vs Round Up Ventures
What people say about ClarityPay
All experiencesNo experiences with ClarityPay yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest ClarityPay complaints
Full logQuestions about ClarityPay
How many complaints does ClarityPay have?
ClarityPay has 79 complaints on record since September 2025, including 76 in the last 12 months and 0 in the last 30 days. That makes it number 551 of every company by complaints this year.
Does ClarityPay respond to complaints?
Yes. ClarityPay answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with ClarityPay?
The most common problems are charged fees or interest you didn't expect (15), getting the loan (15), problem when making payments (15).
Is ClarityPay legit?
ClarityPay is a real company with a public complaint record: consumers have complained about it 79 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ClarityPay legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against ClarityPay?
Complain to ClarityPay in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most ClarityPay complaints come from?
Most come from California (10), Texas (10), Florida (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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