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Complaint log

Click n' Close complaint log

The newest complaints about Click n' Close, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 19, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Dec 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 9, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Nov 26, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Nov 20, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 17, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNMExplainedYes
Nov 12, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Nov 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Oct 30, 2025MortgagesTrouble during payment processFees chargedVAExplainedYes
Oct 23, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingAKMoney backYes
Oct 8, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuOHExplainedYes
Sep 30, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 17, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 12, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Sep 10, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Aug 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Aug 12, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jul 24, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jul 15, 2025Credit reportingIncorrect information on your reportAccount status incorrectWVExplainedYes
Jun 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jun 27, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jun 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedYes
Jun 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedYes
Jun 24, 2025MortgagesClosing on a mortgageDelays with the closing processCAExplainedYes
May 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWIExplainedYes
May 6, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Apr 30, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceOKMoney backYes
Apr 24, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Apr 22, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Apr 22, 2025MortgagesTrouble during payment processPayment processMIExplainedYes
Apr 18, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 18, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Apr 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureOHExplainedYes
Apr 1, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceMIMoney backYes
Mar 30, 2025MortgagesIncorrect information on your reportAccount information incorrectCTExplainedYes
Mar 25, 2025MortgagesTrouble during payment processPayment processNEExplainedYes
Mar 9, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Mar 5, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingUTMoney backYes
Feb 20, 2025MortgagesTrouble during payment processPayment processKYExplainedYes
Feb 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Feb 1, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Jan 29, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMIExplainedYes
Jan 27, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMOExplainedYes
Jan 25, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jan 24, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Jan 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportARExplainedYes
Dec 5, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuOHExplainedYes
Nov 26, 2024MortgagesStruggling to pay mortgageForeclosureNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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