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Complaint log

Click n' Close complaint log

The newest complaints about Click n' Close, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 24, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Nov 18, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
Nov 12, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 24, 2024Credit reportingImproper use of your reportReporting company used your report improperlyARExplainedYes
Oct 4, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWAExplainedYes
Sep 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNCExplainedYes
Sep 25, 2024Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Aug 12, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 10, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingLAExplainedYes
Jun 27, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Jun 10, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
May 11, 2024MortgagesClosing on a mortgageDelays with the closing processOHExplainedYes
May 5, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
May 4, 2024MortgagesTrouble during payment processPaying off the loanMIExplainedYes
Apr 10, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 26, 2024Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeVAExplainedYes
Feb 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Feb 16, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Feb 4, 2024Debt collectionAttempts to collect debt not owedDebt was paidARExplainedYes
Feb 2, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureOHExplainedYes
Jan 30, 2024MortgagesTrouble during payment processPayment processNEExplainedYes
Jan 19, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Dec 28, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedYes
Dec 14, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
Nov 1, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Oct 25, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)WAExplainedYes
Oct 4, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureINExplainedYes
Sep 27, 2023Credit reportingImproper use of your reportReport provided to employer without your written authorizationWVExplainedYes
Sep 25, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Sep 23, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 19, 2023Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Sep 12, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 29, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Aug 22, 2023MortgagesTrouble during payment processOHExplainedNo
Jul 11, 2023MortgagesClosing on a mortgageFLExplainedYes
Jun 20, 2023MortgagesStruggling to pay mortgageARExplainedYes
Jun 15, 2023MortgagesTrouble during payment processCAExplainedYes
Jun 15, 2023Credit reportingImproper use of your reportReporting company used your report improperlyARExplainedYes
May 16, 2023MortgagesTrouble during payment processGAExplainedYes
May 8, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
May 4, 2023MortgagesTrouble during payment processARExplainedYes
Apr 27, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 7, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 7, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 29, 2023MortgagesTrouble during payment processTXExplainedYes
Mar 20, 2023MortgagesTrouble during payment processORExplainedYes
Feb 28, 2023MortgagesTrouble during payment processARExplainedYes
Feb 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Feb 15, 2023MortgagesTrouble during payment processFLExplainedYes
Feb 15, 2023MortgagesTrouble during payment processMTExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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