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Mortgages

Click n' Close mortgages complaints

Consumers have filed 129 complaints about Click n' Close's mortgages, 43 in the last 12 months (+30%). Click n' Close answered 95.3% on time and closed 0% with relief. See the whole Click n' Close record.

Click n' Close against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Click n' Close43+30%95.3%0%129

Every mortgage company ranked

Latest Click n' Close mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Dec 28, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedYes
Dec 14, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
Nov 1, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Oct 25, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)WAExplainedYes
Oct 4, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureINExplainedYes
Sep 25, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Sep 23, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 12, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 29, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Aug 22, 2023MortgagesTrouble during payment processOHExplainedNo
Jul 11, 2023MortgagesClosing on a mortgageFLExplainedYes
Jun 20, 2023MortgagesStruggling to pay mortgageARExplainedYes
Jun 15, 2023MortgagesTrouble during payment processCAExplainedYes
May 16, 2023MortgagesTrouble during payment processGAExplainedYes
May 4, 2023MortgagesTrouble during payment processARExplainedYes
Apr 27, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 7, 2023MortgagesTrouble during payment processTXExplainedYes
Apr 7, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 29, 2023MortgagesTrouble during payment processTXExplainedYes
Mar 20, 2023MortgagesTrouble during payment processORExplainedYes
Feb 28, 2023MortgagesTrouble during payment processARExplainedYes
Feb 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Feb 15, 2023MortgagesTrouble during payment processFLExplainedYes
Feb 15, 2023MortgagesTrouble during payment processMTExplainedNo
Feb 6, 2023MortgagesStruggling to pay mortgageCAExplainedNo
Dec 15, 2022MortgagesStruggling to pay mortgagePAExplainedYes
Dec 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedNo
Nov 29, 2022MortgagesStruggling to pay mortgageWAExplainedNo
Nov 27, 2022MortgagesStruggling to pay mortgageMIExplainedNo
Nov 10, 2022MortgagesStruggling to pay mortgageAKExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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