Mortgages
Click n' Close mortgages complaints
Consumers have filed 129 complaints about Click n' Close's mortgages, 43 in the last 12 months (+30%). Click n' Close answered 95.3% on time and closed 0% with relief. See the whole Click n' Close record.
Click n' Close against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Click n' Close | 43 | 95.3% | 0% |
Latest Click n' Close mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 4, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 1, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Mar 30, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 25, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 5, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| Feb 20, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 1, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 29, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jan 27, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jan 25, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 24, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 5, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 26, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 24, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 18, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Nov 12, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 4, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 26, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 10, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jun 27, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 10, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| May 11, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 4, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Apr 10, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 26, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 16, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 2, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 30, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 19, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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