Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 23, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 21, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 20, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 12, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 11, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 22, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 23, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 4, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 3, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 12, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Aug 30, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 28, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 16, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 2, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 8, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 30, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 15, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 15, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 10, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 9, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 7, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 3, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 26, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 20, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 15, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 5, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 13, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 11, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 6, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 6, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 29, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 25, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 9, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 8, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 2, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 28, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 27, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 24, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 22, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 17, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 14, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 13, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 22, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 14, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 8, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works