Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 4, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 28, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 12, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 7, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 7, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 29, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2023 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 8, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 16, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 7, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 31, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jul 28, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 27, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 25, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 25, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 16, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 10, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 6, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 21, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 15, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 8, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 15, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 14, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 8, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 26, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Apr 26, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 26, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 19, 2023 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 11, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 16, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 1, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 18, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 10, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 28, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 27, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works