Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 10, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 21, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 12, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 28, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 16, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 15, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 26, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 22, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 20, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 12, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 11, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 6, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 4, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 7, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 29, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 23, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 10, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 20, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 9, 2021 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Mar 7, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 4, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 4, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 4, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 2, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 22, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 15, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 11, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Feb 10, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 2, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 2, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 26, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 22, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 7, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 4, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 30, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 7, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 27, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 26, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works