Debt collector · complaint record
Collection Professionals complaints
Filed under Collection Professionals, Inc. (Macomb, IL)
Consumers have filed 82 complaints about Collection Professionals since 2013, 26 of them in the last 12 months (+53% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Average response record. How it works
- Complaints on record
- 82
- Last 12 months
- 26
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #457 of 1,963
Since August 2013
+53% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 20, 2026
Most complained-about debt collectors
Collection Professionals complaints by month
The busiest month was November 2025 (9 complaints). Complaints in the last 12 months are up 53% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Collection Professionals answered last 12 months
- Closed with explanation26100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+53% vs last year
What Collection Professionals complaints are about
Top Collection Professionals problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 17
- Debt was paid 4
- Debt was result of identity theft 2
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Collection Professionals complaints come from
Most complaints: Illinois (73), Indiana (3), Nebraska (1), Nevada (1), Ohio (1).
Collection Professionals compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | UlrsDebt collection | 15 | 26 | F |
| 2 | Debt Collectors InternationalDebt collection | 54 | 26 | C |
| 3 | Global Credit & CollectionDebt collection | 3 | 26 | F |
| 4 | Recovery Management SolutionsDebt collection | 51 | 26 | C |
| 5 | Constar Financial ServicesDebt collection | 33 | 26 | F |
| 6 | Triton Recovery GroupDebt collection | 29 | 26 | F |
| 7 | Cars AmericaDebt collection | 10 | 26 | F |
| 8 | Collection ProfessionalsDebt collection | 50 | 26 | C |
Compare side by side: Collection Professionals vs Ulrs · Collection Professionals vs Debt Collectors International · Collection Professionals vs Global Credit & Collection · Collection Professionals vs Recovery Management Solutions
What people say about Collection Professionals
All experiencesNo experiences with Collection Professionals yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Collection Professionals complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 17, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Mar 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about Collection Professionals
How many complaints does Collection Professionals have?
Collection Professionals has 82 complaints on record since August 2013, including 26 in the last 12 months and 0 in the last 30 days. That makes it number 947 of every company by complaints this year.
Does Collection Professionals respond to complaints?
Yes. Collection Professionals answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Collection Professionals?
The most common problems are took or threatened to take negative or legal action (11), attempts to collect debt not owed (24), written notification about debt (18).
Is Collection Professionals legit?
Collection Professionals is a real company with a public complaint record: consumers have complained about it 82 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collection Professionals legit? for the signals, red flags and how to protect yourself.
Are complaints about Collection Professionals going up or down?
Up. There were 26 complaints in the last 12 months against 17 in the 12 before (+53%). See every month.
How do I file a complaint against Collection Professionals?
Complain to Collection Professionals in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Collection Professionals complaints come from?
Most come from Illinois (73), Indiana (3), Nebraska (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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