Mortgages
Colony Ridge mortgages complaints
Consumers have filed 15 complaints about Colony Ridge's mortgages, 9 in the last 12 months. Colony Ridge answered 77.8% on time and closed 0% with relief. See the whole Colony Ridge record.
Colony Ridge against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Colony Ridge | 9 | 77.8% | 0% |
Latest Colony Ridge mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Jun 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 19, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 8, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Dec 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 31, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 29, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 11, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 13, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Aug 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Jun 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 21, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 7, 2024 | Mortgages | Trouble during payment processInterest rate | Explained |
| Dec 22, 2023 | Mortgages | Trouble during payment processInterest rate | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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