Comerica against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Comerica | 3 | new | 100% | 67% | 96 |
Every mortgage company ranked
Latest Comerica mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 28, 2026 | Mortgages | Trouble during payment processFees charged | TX | Money back | Yes |
| Mar 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Mar 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | CA | Money back | Yes |
| Aug 29, 2025 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| May 6, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | CA | Explained | Yes |
| Feb 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| Nov 15, 2024 | Mortgages | Trouble during payment processLien release | MI | Fixed | Yes |
| Feb 21, 2024 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Dec 21, 2023 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Aug 2, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jul 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Jul 19, 2023 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| May 16, 2023 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| May 1, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 14, 2023 | Mortgages | Trouble during payment process | MI | Fixed | Yes |
| Sep 16, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Jul 27, 2022 | Mortgages | Struggling to pay mortgage | MI | Explained | Yes |
| Jul 11, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Jan 27, 2022 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jan 4, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Dec 2, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Aug 20, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 30, 2021 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Sep 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Aug 12, 2020 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Jul 15, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| May 23, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Mar 14, 2020 | Mortgages | Struggling to pay mortgage | WI | Explained | Yes |
| Jan 6, 2020 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Aug 22, 2019 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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