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Debt collector · complaint record

Commercial Acceptance complaints

Consumers have filed 409 complaints about Commercial Acceptance since 2014, 95 of them in the last 12 months (+38% on the year before). It answered 98.9% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
409

Since January 2014

Last 12 months
95

+38% vs the year before

Answered on time
98.9%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 14, 2026

Rank
#206 of 1,963

Most complained-about debt collectors

Commercial Acceptance complaints by month

The busiest month was July 2026 (14 complaints). Complaints in the last 12 months are up 38% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Commercial Acceptance answered last 12 months

  • Closed with explanation95100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time40/4598.9% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend6/15+38% vs last year

What Commercial Acceptance complaints are about

Top Commercial Acceptance problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 75
  • Debt was result of identity theft 15
  • Debt was paid 14
  • Debt was already discharged in bankruptcy and is no longer owed 2

Where Commercial Acceptance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Pennsylvania (250), New Jersey (33), New York (29), Florida (13), Delaware (11).

Commercial Acceptance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1TorriereDebt collection6097-17%100%1%C
2Credit Bureau Systems, Inc., Paducah, KY BranchDebt collection9196+39%100%55%A
3Io, IncDebt collection5595-1%100%0%C
4Key 2 RecoveryDebt collection3795+58%94.7%14%D
5Commercial AcceptanceDebt collection4695+38%98.9%0%D
6Northstar Location ServicesDebt collection5994-18%100%0%C
7Asset Recovery SolutionsDebt collection5694-4%100%0%C
8Medical-Commercial AuditDebt collection9394+21%100%100%A

Compare side by side: Commercial Acceptance vs Torriere · Commercial Acceptance vs Credit Bureau Systems, Inc., Paducah, KY Branch · Commercial Acceptance vs Io, Inc · Commercial Acceptance vs Key 2 Recovery

What people say about Commercial Acceptance

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Latest Commercial Acceptance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Oct 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Oct 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Oct 1, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languagePAExplainedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Sep 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Sep 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Sep 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes
Sep 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes

Questions about Commercial Acceptance

How many complaints does Commercial Acceptance have?

Commercial Acceptance has 409 complaints on record since January 2014, including 95 in the last 12 months and 0 in the last 30 days. That makes it number 484 of every company by complaints this year.

Does Commercial Acceptance respond to complaints?

Yes. Commercial Acceptance answered 98.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).

What do people complain about most with Commercial Acceptance?
Is Commercial Acceptance legit?

Commercial Acceptance is a real company with a public complaint record: consumers have complained about it 409 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Commercial Acceptance legit? for the signals, red flags and how to protect yourself.

Are complaints about Commercial Acceptance going up or down?

Up. There were 95 complaints in the last 12 months against 69 in the 12 before (+38%). See every month.

How do I file a complaint against Commercial Acceptance?

Complain to Commercial Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Commercial Acceptance complaints come from?

Most come from Pennsylvania (250), New Jersey (33), New York (29). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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