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Complaint log

Community Loan Servicing complaint log

The newest complaints about Community Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 8, 2025MortgagesIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Jan 6, 2025MortgagesIncorrect information on your reportAccount information incorrectCAExplainedYes
Dec 27, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Dec 2, 2024MortgagesStruggling to pay mortgageForeclosureNCExplainedYes
Nov 27, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Nov 25, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Oct 28, 2024Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 23, 2024Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Oct 8, 2024MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Sep 18, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Sep 16, 2024MortgagesTrouble during payment processFees chargedFLExplainedYes
Aug 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Aug 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Aug 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Jul 27, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Jul 26, 2024MortgagesTrouble during payment processLien releaseNJExplainedYes
Jun 1, 2024MortgagesTrouble during payment processInterest rateFLExplainedYes
May 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
May 17, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresOKExplainedYes
May 15, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresORExplainedYes
May 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCAExplainedYes
Apr 2, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Feb 9, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Feb 8, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNJExplainedYes
Feb 5, 2024MortgagesIncorrect information on your reportInformation is missing that should be on the reportNYExplainedYes
Jan 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Jan 17, 2024MortgagesTrouble during payment processPayment processMAExplainedYes
Jan 8, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Jan 2, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Dec 26, 2023Credit reportingIncorrect information on your reportOld information reappears or never goes awayPAExplainedYes
Dec 9, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 24, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 24, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 21, 2023Credit reportingImproper use of your reportReporting company used your report improperlyIAExplainedYes
Nov 11, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 10, 2023Credit reportingIncorrect information on your reportPublic record information inaccurateAZExplainedYes
Nov 7, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 7, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 7, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedYes
Sep 21, 2023Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 19, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 19, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 17, 2023Credit reportingIncorrect information on your reportAccount information incorrectDEExplainedYes
Sep 16, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 16, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Aug 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 29, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Aug 21, 2023Credit reportingIncorrect information on your reportPublic record information inaccurateINExplainedYes
Aug 17, 2023MortgagesTrouble during payment processFLExplainedYes
Aug 10, 2023Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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